Intake forms not syncing to EMR

Incident Report for Med-Metrix

Resolved

This incident has been resolved.

Posted Feb 18, 2022 - 22:47 EST

Update

We are continuing to monitor for any further issues.

Posted Feb 18, 2022 - 14:15 EST

Monitoring

A fix has been implemented and we are working to sync the intakes that failed to upload earlier today.

Posted Feb 18, 2022 - 14:14 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 18, 2022 - 12:53 EST

Investigating

We are currently investigating an issue with submitted intakes not uploading to EMRs.

Posted Feb 18, 2022 - 12:05 EST

This incident affected: API (Database, Queues).