All Systems Operational

About This Site

This is Med-Metrix's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Med-Metrix, don't hesitate to get in touch with us at customersupport@med-metrix.com and we'll get back to you as soon as we can.

Applications Operational
90 days ago
99.99 % uptime
Today
Patient Portal Operational
90 days ago
100.0 % uptime
Today
Clinician Console ? Operational
90 days ago
99.98 % uptime
Today
Custom Domains ? Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network ? Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.98 % uptime
Today
API Endpoints Operational
90 days ago
100.0 % uptime
Today
API Servers ? Operational
90 days ago
99.91 % uptime
Today
Database ? Operational
90 days ago
100.0 % uptime
Today
Queues ? Operational
90 days ago
100.0 % uptime
Today
File Storage ? Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Robototic Process Automation Processes ? Operational
90 days ago
100.0 % uptime
Today
Robot Registry ? Operational
90 days ago
100.0 % uptime
Today
Robots Operational
90 days ago
100.0 % uptime
Today
Change Healtchare Eligibility API ? Operational
90 days ago
100.0 % uptime
Today
Incoming Messages ? Operational
90 days ago
100.0 % uptime
Today
Communication & Payments Operational
90 days ago
100.0 % uptime
Today
Email Service ? Operational
90 days ago
100.0 % uptime
Today
Payments ? Operational
90 days ago
100.0 % uptime
Today
PatientPal Phone Numbers, Pay-by-Phone ? Operational
90 days ago
100.0 % uptime
Today
Text Messaging Service ? Operational
90 days ago
100.0 % uptime
Today
Operations Operational
Building Deployments ? Operational
Deploying Updates ? Operational
Error Logging Operational
Support Web Messenger ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 28, 2024

No incidents reported today.

Mar 27, 2024

No incidents reported.

Mar 26, 2024

No incidents reported.

Mar 25, 2024

No incidents reported.

Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024

No incidents reported.

Mar 21, 2024

No incidents reported.

Mar 20, 2024

No incidents reported.

Mar 19, 2024

No incidents reported.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024
Resolved - This incident has been resolved.
Mar 15, 15:20 EDT
Identified - We have identified the issue and working to resolve the issue for all affected users.
Mar 15, 14:39 EDT
Investigating - Dashboard is failing to load for some users. We are investigating this issue.
Mar 15, 14:14 EDT
Mar 14, 2024

No incidents reported.