Documents cannot be downloaded or synced via integrations

Incident Report for Med-Metrix

Resolved

This incident has been resolved.

Posted Jan 16, 2023 - 23:21 EST

Monitoring

A fix has been implemented and we are monitoring our queues to ensure all documents are uploaded to EMRs successfully.

Posted Jan 16, 2023 - 10:34 EST

Identified

The issue has been identified and the fix is being implemented.

Posted Jan 16, 2023 - 08:57 EST

Investigating

We are currently investigating this issue.

Posted Jan 16, 2023 - 08:46 EST

This incident affected: Integrations (Robototic Process Automation Processes), Applications (Clinician Console), and API (File Storage).