This incident has been resolved. You should now be able to refund transactions. Please click Refresh when you see the new deployment notification in the Console.
Posted Jun 23, 2021 - 12:04 EDT
Monitoring
A fix has been implemented and we are monitoring the situation.
Posted Jun 23, 2021 - 09:23 EDT
Identified
Refunds are not processing correctly from the Console. We're currently working to resolve the situation.
Posted Jun 22, 2021 - 15:33 EDT
This incident affected: Communication & Payments (Payments) and Applications (Clinician Console).